Medical Negligence Claims Step by Step

A medical negligence claim in Ireland is not something most people ever expect to make. You go to a hospital or visit a doctor, trusting that you will receive proper care, and, most of the time, you do. 

But when something goes wrong, and when that something could and should have been avoided, it is entirely reasonable to want to understand your rights and what options are available to you. 

Knowing how to make a medical negligence claim in Ireland is the first step towards making an informed decision about whether to proceed. The process can feel complicated from the outside, particularly for people who have never been involved in legal proceedings before. 

This guide sets out every step involved in a medical negligence claim in Ireland, from the moment you first suspect something went wrong, right through to resolution.

Table of Contents

What Is a Medical Negligence Claim in Ireland?

A medical negligence claim is brought by a patient who has been harmed because the care they received was not adequate. In these situations, the law looks at whether the healthcare professional or hospital failed to meet the standard of care reasonably expected.

For a claim to succeed, it must be shown that the healthcare provider had a duty to care for the patient, that they failed to meet the proper standard of care, and that this failure directly caused harm or made the patient’s condition worse.

It is also important to understand that not every poor medical outcome indicates negligence. Medical treatment always carries some risk. The key issue is whether the care provided fell below the standard expected from a competent healthcare professional in the same field.

What You Need to Do to Make a Claim?

Step 1: Recognise That Something May Have Gone Wrong

The starting point for many medical negligence claims is simply a feeling that something about the care you received was not right. Sometimes the issue is obvious, such as a surgical mistake or medication error. In other cases, it may only become clear over time, such as a delayed diagnosis or missed treatment.

People often begin looking into a claim after experiencing:

  • A diagnosis that was missed or delayed
  • Surgery that caused avoidable complications or injuries
  • Incorrect medication or the wrong dosage being prescribed
  • A failure to refer for further tests or specialist treatment
  • Poor care during labour or delivery can cause injury to the mother or baby
  • An avoidable infection picked up in the hospital
  • Delays in acting on important test results

At this stage, it is completely normal to feel unsure about whether negligence actually occurred. The first step is simply to gather information and understand what happened so your situation can be properly assessed.

Step 2: Request Your Medical Records

Your medical records are often one of the most important pieces of information in a medical negligence claim. They help show what treatment you received, what decisions were made by doctors or healthcare staff, and whether the care provided met the proper standard. In many cases, reviewing these records is the first step in understanding what may have gone wrong.

In Ireland, you have the right to ask for copies of your medical records from your hospital, GP, or healthcare provider. There may sometimes be a small administrative charge, but the records should generally be provided within a reasonable time.

Your solicitor can also request records on your behalf, which is often the more practical route. They will know exactly which records are needed and how to follow up if there are delays.

It is worth requesting records as early as possible. Record retention policies vary, and promptly gathering documentation helps avoid the risk of anything being unavailable later.

Step 3: Write Down Everything You Remember

Along with your medical records, your own recollection of what happened can be very important. Memories naturally fade over time, so it helps to write things down as early as possible while the details are still fresh in your mind.

Try to include as much detail as you can, such as:

  • The dates and locations of appointments, procedures, or hospital visits
  • The names of the doctors, nurses, or other healthcare professionals involved in your care
  • What you were told throughout the process, including any advice, explanations, warnings, or reassurances
  • How has your condition changed after the treatment or procedure
  • The impact the injury or harm has had on your daily life, work, relationships, and overall wellbeing

It does not need to be formal or perfectly written. A simple timeline or clear account in your own words is often the most helpful.

Step 4: Speak to a Medical Negligence Solicitor in Ireland

Once you have a basic sense of what happened and have begun gathering your records, the next step is to speak to a medical negligence solicitor in Ireland. This is not a commitment to making a claim. An initial consultation is simply an opportunity to discuss your situation, understand your options, and get a realistic view of whether your case is likely to meet the legal threshold.

A specialist solicitor will:

  • Listen to your account and ask questions to understand the full picture
  • Advise you on whether the circumstances appear consistent with a potential claim
  • Explain the steps involved if you decide to proceed
  • Give you a clear sense of the timeframes and what the process will involve

Step 5: Obtain Independent Medical Expert Evidence

This is one of the most important steps in any medical negligence claim in Ireland, and it is one that your solicitor will manage on your behalf.

To determine whether medical negligence may have occurred, an independent medical expert will usually review your records and give their professional opinion. Their role is to look at whether the care you received fell below an acceptable standard and whether that failure directly caused your injury or made your condition worse. 

The expert's report forms the backbone of your claim. Without a supportive expert opinion, it is generally not possible to proceed. If the expert concludes that the care was within an acceptable range, or that any breach of duty did not cause the harm, your solicitor will explain this to you honestly and advise you on your options.

This stage of the process can take time, especially in more complex cases or where specialist medical experts are needed. Although the wait can be frustrating, it is an important part of developing a clear understanding of what happened and ensuring the claim is supported by proper medical evidence. 

Step 6: Letter of Claim

Once a supportive expert opinion has been obtained, your solicitor will write a formal letter to the defendant, which may be the hospital, the HSE, a GP, or another healthcare provider. This letter sets out the nature of the alleged negligence and the harm caused.

The defendant will typically respond through their own legal representatives or through the State Claims Agency, which manages clinical negligence claims against HSE-funded bodies in Ireland.

At this stage, there is often correspondence in which both sides set out their positions and share relevant documentation. In some cases, this process leads directly to settlement discussions without the need for court proceedings.

Step 7: Attempt to Settle the Claim

Many medical negligence claims in Ireland are resolved through negotiation without ever needing to go to court. For many people, this can make the process less stressful, more straightforward, and often quicker to resolve.

If a settlement offer is made, your solicitor will explain it clearly and help you understand whether it fairly reflects the impact the negligence has had on your life. They will guide you through the medical evidence, the strength of the case, and what could happen if the claim continued to court. In the end, the decision to accept or reject an offer is always yours.

In many cases, if a fair agreement can be reached that properly reflects the impact the negligence has had on your life, settlement can be the most practical way forward. However, if the other side refuses to engage properly or makes an offer that does not fairly reflect your claim, your solicitor may advise you to continue with court proceedings.

Step 8: Court Proceedings

If a settlement cannot be reached, your solicitor may begin formal court proceedings. In Ireland, medical negligence claims are usually handled in the High Court because these cases are often complex and may involve significant compensation.

That said, initiating court proceedings does not automatically mean the case will go to a full trial. Many medical negligence claims are resolved after proceedings have been issued but before a hearing takes place. In many situations, the formal court process encourages both sides to engage more seriously in settlement discussions.

If the case does go to trial, both sides will present evidence, including expert medical opinions, and a judge will decide the outcome. Medical negligence trials can take time and can be emotionally difficult for the people involved. Your solicitor will guide you through the process and make sure you understand what to expect at every stage.

How Long Does the Process Take?

Medical negligence claims in Ireland can take anywhere from one to several years to resolve, depending on the complexity of the case, the speed of expert evidence, and whether the matter settles or proceeds to trial. This is longer than many other personal injury claims and reflects the detailed investigation these cases require.

Your solicitor should keep you informed at every stage and give you a realistic sense of the likely timeframe for your specific situation.

Step 9: Understand What Damages Can Be Claimed

Compensation in a medical negligence claim in Ireland may cover a range of losses, including:

  • General damages -- pain, suffering, and loss of amenity of life, both past and future
  • Special damages -- out-of-pocket expenses already incurred, such as medical costs, travel to appointments, and lost earnings
  • Future losses -- projected future medical care costs, ongoing treatment needs, and future loss of earnings where a person's ability to work has been affected
  • Care costs -- if the harm suffered means the person requires ongoing care or assistance at home

The level of compensation awarded will depend on the nature and severity of the harm, the evidence presented, and the applicable guidelines. Under the Personal Injuries Guidelines introduced in Ireland in 2021, courts use updated guidelines when assessing general damages, though the particular circumstances of each case are always considered.

What About the Time Limit for Medical Negligence Claims in Ireland?

Time limits are critically important in medical negligence claims. Under the Statute of Limitations (Amendment) Act 1991, you generally have two years from the date of the negligent act, or from the date of knowledge, being the date on which you became aware (or ought reasonably to have become aware) that negligence may have caused your harm.

In cases involving children, the two-year period does not begin to run until the child turns 18, meaning they have until their 20th birthday to bring a claim.

In cases involving a deceased person, specific rules apply under the Civil Liability Act 1961.

The date-of-knowledge rule can be relevant in situations where the harm was not immediately apparent, for example, where a delayed cancer diagnosis only came to light some time after the original failure in care.

Do not assume you are outside the time limit without first seeking legal advice. The date of knowledge rules can be more favourable than people expect, but courts also apply time limits strictly, and late claims can be dismissed.

Is Medical Negligence Handled Through the PIRB?

Unlike most other personal injury claims in Ireland, medical negligence claims are generally exempt from the mandatory Personal Injuries Resolution Board (PIRB) process. This means your solicitor can proceed directly without first seeking authorisation from the PIRB.

This is a significant procedural difference from claims such as accidents at work, road traffic accidents, or slips, trips and falls, all of which are generally required to go through the PIRB before court proceedings can be issued.

Conclusion

Making a medical negligence claim in Ireland requires patience, the right expert support, and a clear understanding of each step involved. It is not a quick or simple route, and it is important to go in with realistic expectations. But for people who have suffered real harm as a result of care that fell below an acceptable standard, it is a legitimate and important avenue.

The most important thing you can do is take action early. Gather your records, write down your account of events, and speak to a medical negligence solicitor in Ireland who can give you an honest assessment of your situation. The sooner you begin, the more options you are likely to have.

At Kearney Law, we handle medical negligence claims across Ireland, with clients in Dublin, Cork, Galway, Letterkenny, and elsewhere. 

If you have concerns about the care you or a family member has received, contact our team to discuss your circumstances.

Frequently Asked Questions About Medical Negligence Claims in Ireland

How do I know if I have a valid medical negligence claim in Ireland?

You will not know for certain until an independent medical expert has reviewed your records and provided an opinion. However, the indicators that a claim may exist include a clear departure from expected standards of care, a worsening of your condition that was avoidable, or a harm that you were not warned about and that resulted from a failure in treatment. Speaking to a medical negligence solicitor in Ireland is the most reliable way to get an honest assessment of your situation.

How much does it cost to make a medical negligence claim in Ireland?

Many medical negligence solicitors in Ireland take on cases without requiring upfront payment from the client. The specific arrangements will depend on the firm and the nature of the case. At Kearney Law, we can explain the cost structure clearly at the outset so there are no surprises.

Can I make a medical negligence claim on behalf of a child?

Yes. Parents or guardians can bring a medical negligence claim on behalf of a child. The two-year limitation period does not begin to run until the child turns 18, so there is generally more time available in these cases. However, it is still advisable to seek advice and begin gathering evidence as early as possible.

What if my medical negligence claim involves the HSE?

The State Claims Agency manages claims against HSE-funded bodies on behalf of the HSE. This does not change the fundamental nature of the claim or the legal principles that apply. It does mean that you are dealing with a well-resourced defendant, which is one of the reasons why having an experienced medical negligence solicitor in Ireland representing you is important.

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*In contentious business, a solicitor may not calculate fees or other charges as a percentage or proportion of any award or settlement. This statement is made in compliance with regulation 8 of the S.I. 518 2002.
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